a mony-back guarantee退款保证

You don't say!表示惊讶

sample样品

tips

1. 第一时间让对方了解打电话的目的

    i want to talk to you about 

    i would like to you about 

    i would like to introduce  

2. 是否方便接打电话

   would you have a moment 

注意时差

3.注意语气，礼貌

may i speak to sb  

could i speak to 

4. 介绍业务

 we produce privide supply 

5.展示竞争优势

all our products have 

you need to know that 

6. 表示惊讶 

YOU DO NOT SAT 

7.表示了解意愿，提出想要信息及资料

maybe you could leave your contact information 

why do not you leave your contact information 

Unit 1 

Starting a Business Relationship

开展业务关系

Tip 1

第一时间让对方了解打电话的目的

I want to talk to you about our company and our services.

=I'd like to talk to you about our company and services.

=I'd like to introduce.../I'm calling to imtroduce...

Tip 2

事先确认对方是否方便接打电话【跨过商务沟通，注意时差】

Would you have a moment?

Tip 3

注意客气、礼貌

May I speak to Mr.Wilson

=Could I speak to Mr.Wilson, please？

Tip 4

介绍公司的主营业务

We produce facial beauty products...

=We produce/ supply / are specialized in facial beauty products.

Tip 5

展示竞争优势

All our products have a money-back guarantee but we only have had to do that for one customer...

=You need to know that... / You may like to know that...

Tip 6

表示惊讶

You don't say !（地道的表达，表示惊讶，意为是吗） You've sparked my interest. 

=Really ? That sounds attractive.

=Really ? I'm so interested in that.

Tip 7

表达进一步了解的意愿，提出想要的资料和信息

Maybe you could leave your contact information with my secretary and send me some materials about your company and some sanples so ...

=Please leave your contact information ...

=Why don't you leave your contact information...

I'd like to you about

TIP 1:

第一时间让对方了解打电话的目的

I want to talk to you about our company and our services.

I'd like to talk to you about our company and services.

I'd like to introduce ... / I'm calling to introduce ...

 Tip 2:

事先确认对方是否方便接打电话

Would you have a moment? 

跨国商务沟通，注意时差

Tip 3:

注意客气、礼貌

1. 第一时间让对方了解打电话的目的

2. 事先确认对方是否方便接打电话（跨国，注意时差）

3. 客气、礼貌（could、may、would）

4. 介绍公司的主营业务

5. 展现竞争优势（competitive advantage）通常you作主语

6. 地道英语表示惊讶

7. 表达进一步了解的意愿，提出想要的资料和信息

starting a business relationship

表明主题：

I'd like to talk to you...

I want to talk to you

I'd like to introduce...

客气，礼貌：

would you have a moment?

could you call me another time?

may i speak to Mr.Willson?

介绍业务：

We produce/provide/supply/are specialized

You need to know that/ you may like to know that

Maybe you could leave... /please leave/why don't you leave

You don't say! =really! 表惊讶

a money-back guarantee 退款保证

开展业务关系(Starting a Business Relationship)

1、第一时间告知打电话的目的

2、确认对方是否方便打电话

3、打电话时要礼貌

4、介绍公司主营业务

5、展示竞争优势

6、地道美式英语表示惊讶

7、表达进一步了解的意愿

purpose

Would you have moment?...

May I speak to ..

Company & product advantage

i want to talk to you about 
wol