price inquirt询问

意愿

we are interested in placing an order/

we are considering/thinking of/

降价

lower the price/ offer a lower price

讨价还价

if you... 15% discount

对方意见

how does that sound?

what do you think?

how about this discount?

以价说服力

a regular client

tip 1 拨错电话的处理方式

(1)拨错电话时，不要立刻挂断电话，先道歉，后请求转接

(2)接到对方拨错的电话时，不要马上挂掉，帮助对方获取正确号码

cancelling a meeting

以道歉为目的：

i'm afraid i have to postpone our meeting

i'm terribly sorry/ i do aplogise

替代方案：

let's try to/ i'd very much like to

may i ask you to postpone the meeting to next month

if you don't mind, perhaps we could...

if you'd like to...

how about

making arrangements for the meeting

目的：

i'm calling to confirm/ i'd like to confirm/

i'm calling to check/go over

表示同意：

i was just thnking of / i was just about to

安排：

according to our agreement, be going to/ will be / you are scheduled

婉拒：

thanks for that, but

itinerary／arrangement／schedule 安排

sighseeing

Tip1

拨错电话时：

不要立刻挂断电话，先道歉，后请求转接；

接到对方拨错的电话时：

不要马上挂掉，帮助对方获取正确号码。

I'm afraid you got the wrong number.

I think you got the wrong number.

Tip2 说明来电意图

I just want to talk to you about my visit.

I'm calling about my visit to your company. 

3. 说清时间、地点

We're supposed to meet on March 21st at your office.

We are scheduled to ...

The meeting will be held ...

4. 及时表达感谢

It's very kind of you to remind me.

Thank you for reminding me about our meeting.

5. 提要求要客气

I wonder if it would be possible to provide some equipment for my product demonstration.

Could you please prepare ...

I'd like to know ...

6. 结尾处告知对方会再次联系

I'll check in with you again next week to reconfirm the meeting.

I'll call you again next week to firm things up.

1. 第一时间让对方了解打电话的目的

2. 事先确认对方是否方便接打电话（跨国，注意时差）

3. 客气、礼貌（could、may、would）

4. 介绍公司的主营业务

5. 展现竞争优势（competitive advantage）通常you作主语

6. 地道英语表示惊讶

7. 表达进一步了解的意愿，提出想要的资料和信息

confirming a business meeting

I'm afraid you have got the wrong number

we supposed to meet at march 21st 

it's very kind of you / thank you to 

提要求：

could you please

i'd like to know

i wonder if it would be possilbe

starting a business relationship

表明主题：

I'd like to talk to you...

I want to talk to you

I'd like to introduce...

客气，礼貌：

would you have a moment?

could you call me another time?

may i speak to Mr.Willson?

介绍业务：

We produce/provide/supply/are specialized

You need to know that/ you may like to know that

Maybe you could leave... /please leave/why don't you leave

You don't say! =really! 表惊讶

a money-back guarantee 退款保证

视频脚本中的是efficacious不是efficacias吧

开展业务关系(Starting a Business Relationship)

1、第一时间告知打电话的目的

2、确认对方是否方便打电话

3、打电话时要礼貌

4、介绍公司主营业务

5、展示竞争优势

6、地道美式英语表示惊讶

7、表达进一步了解的意愿

purpose

Would you have moment?...

May I speak to ..

Company & product advantage

i want to talk to you about 
wol